Thanks for looking to get in touch with us. We’re keen to help out! Please read the information below carefully.
Please note we have 2 response channels:
- Queries already answered in the knowledge base below we aim to answer within 14 days.
- Queries not answered in the knowledge base we aim to answer within 72 hours.
We have written hundreds of articles to help you far quicker than our team ever could. Easily search them at the link below!
An Important Note…
Over 90% of the support tickets raised with us occur because we do email you what you need, but…
…the email ends up in your junk/clutter/promotions folders.
Or (if you’re with AOL or a custom domain) simply doesn’t get through at all…
Agreed! These over-zealous email filters have a lot to answer for.
Before contacting us please ensure you have thoroughly checked all and any email folders – it makes everyone’s life easier. Promise.
Thank you in advance!
Can’t find an answer to your query in the hundreds of help articles? Raise a support ticket here.