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Response Channels

Please note we have 2 response channels:

  • Queries that are not answered in this knowledge base we aim to answer within 72 hours.
  • Queries that have already been answered in this knowledge base we aim to answer within 14 days.
NOTE: from June 2018 we offer no support via conventional email(s)/Facebook/AN Other channels. ALL support requests must be directed via the knowledge base at the green link below. Please do not email us as your message will be deleted without a response. Thank you.